​Privacy policy

Last Update: July 22th, 2024

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At Boutique Spa Cosmetics, we believe that your safety is of utmost importance.

Many people express concerns about using their credit cards for online purchases and providing their personal information. Below, we address these important issues.
 

Our Commitment to Privacy
 

At Boutique Spa Cosmetics, your privacy is a matter of great importance. To protect it in the best possible way, we provide this information on how we manage the information collected online from our customers, how we use the information, and the options available to our customers regarding the use of their information. This information can be found on our website and at any point where customer data is requested.
 

The Information We Collect
 

We receive, collect, and store any information you enter on our website or provide to us in any other way. Additionally, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login details; email address; password; computer and connection information; and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to navigate away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
 

When you make a transaction on our website or book a service, as part of the process, we collect personal information you provide to us, such as your name, address, and email address. Your personal information will be used solely for the specific purposes mentioned above.
 

Purposes of Collected Information
 

We collect such non-personal and personal information for the following purposes:

• To provide and operate the services.

• To provide our users with ongoing customer assistance and technical support.

• To contact our visitors and users with general or personalized service-related notices and promotional messages.

• To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services.

• To comply with applicable laws and regulations.

Data Storage and Security
 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services. Your data may be stored through Wix.com's data storage, databases, and general applications. They store your data on secure servers behind a firewall.
 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
 

How We Use Information
 

We use the information you provide when placing an order only to complete that order. We do not share that information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
 

We use email addresses to respond to emails we receive. Such addresses are not used for any other purpose and are not shared with third parties.
 

You may register on our site if you wish to receive updates on our products and services. The information you register on our site will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our site and to share with advertisers. For example, we may tell an advertiser that X number of people have visited certain parts of our site, or that Y number of men and Z number of women have filled out our form, but nothing is disclosed that could be used to identify those people.
 

Finally, we never use or share the personal information provided to us online in ways unrelated to the ones described above without providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
 

Our Commitment to Data Security
 

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
 

How You Can Access or Correct Your Information
 

You can access your personally identifiable information that we collect online and manage it by emailing us at boutiquespacosmetics@gmail.com. You can correct errors in your personal information by sending us a request that credibly shows the error.
 

To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.
 

Communication and Contact
 

We may contact you to notify you about your account, troubleshoot problems with your account, resolve a dispute, collect fees or amounts owed, survey your opinions through surveys or questionnaires, send updates about our company, or when necessary to contact you to enforce our User Agreement, applicable national laws, and any agreements we may have with you. For these purposes, we may communicate with you by email.
 

How to Contact Us
 

If you have other questions or concerns about these privacy policies, please send an email to boutiquespacosmetics@gmail.com.